Privacy Policy

Last updated: 2025

Funktion Active (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, place an order, or interact with us. Our business is based in Perth, Western Australia, and we comply with the Privacy Act 1988 as well as global privacy requirements where applicable.

1. Information We Collect

Personal Information

We collect information you provide directly to us when you:

• Create an account
• Make a purchase
• Contact customer support
• Subscribe to emails or SMS
• Join promotions or giveaways
  

This may include:

• Name
  
• Email address
  
• Shipping and billing address
  
• Phone number (optional)
  
• Payment details (processed securely through third-party gateways)
• Order history

Device & Usage Information

Automatically collected when you browse our website:

• IP address
  
• Browser and device type
  
• Pages viewed
  
• Time spent on the site
  
• Click behaviour
  
• Cookies and tracking data
  

Optional Information

Provided only if you choose to share:

• Product preferences
  
• Wishlist items
  
• Survey responses
  

2. How We Use Your Information

We use your data to:

• Process and fulfil orders
  
• Provide customer support
  
• Improve your shopping experience
  
• Personalise product suggestions
  
• Manage your account
  
• Send order updates
  
• Run marketing (only if you opt in)
  
• Improve site functionality and performance
  
• Detect and prevent fraud
  

3. Sharing Your Information

We do not sell or trade your personal data — ever.

We only share your information with trusted service providers to help operate our business, including:

• Payment processors (Shopify Payments, PayPal, Afterpay, etc.)
  
• Shipping and logistics partners
  
• Email/SMS platforms
  
• Website analytics tools
  
• Customer support software
  

These partners only receive the minimum required information and must handle it securely.

4. Data Storage & Security

We protect your personal information using industry-standard security practices, including:

• Encrypted payment processing
  
• Secure servers
  
• Restricted internal access
  
• Regular security monitoring
  

We keep your information only as long as needed for business or legal purposes.

5. Your Rights

Depending on your location (including Australia, the EU/UK under GDPR, or California under CCPA/CPRA), you may have the right to:

• Access your personal data
  
• Correct inaccurate information
  
• Request deletion
  
• Opt out of marketing communications
  
• Request a copy of your data
  
• Withdraw consent
  

To make a request, contact us at:
contact@funktionactive.com.au

6. Cookies & Tracking

Our website uses cookies to:

• Save your cart
  
• Remember preferences
  
• Personalise recommendations
  
• Analyse website performance
  
• Support marketing (optional)
  

You can manage cookie preferences through the cookie banner or your browser settings.

7. International Customers

If you shop from outside Australia, your data may be transferred internationally to complete your order. We ensure all partners meet strong privacy and security standards.

8. Policy Updates

We may update this Privacy Policy occasionally. Updates will be posted on this page with a new “Last updated” date.

9. Contact Us

If you have any questions or privacy concerns, reach out any time:

Funktion Active
📧 contact@funktionactive.com.au
📍 Perth, Western Australia

We’re always here to help.